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Hayu won't load

I click on Hayu and it just shows the loading symbol continuously. I tried to log in through searching a show on virgin.i tries days later. What is going on and how do I fix it? My husband has all the passwords to talk to someone on the helpline and he's asleep 😕

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Re: Hayu won't load

Hi BexP,

 

Sorry to hear you're unable to watch Hayu doe to the constant loading.

 

Can you confirm whether you're trying to watch it on your TV Box? If so have you completed the "paring of" the code on your TV box to Hayu's website?

 

Please give us more information so we can help.

 

Thanks,

 

Lisa

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