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Simon_Davo
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Message 1 of 49
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Hayu not available from April 2020?

I have just received an email from Hayu saying it will no longer be available on Virgin Media from 6th April 2020. Is this correct or did I get a spam email?

If anyone form Virgin on here could verify please

Thanks

Simon

cheekyangus
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Superfast
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Message 2 of 49
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Re: Hayu not available from April 2020?

I read the other day that the app will soon no longer be available on VM. I can't remember where I read it so I can provide a link. Sorry. It wasn't in an email though.

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Chris_W1
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Message 3 of 49
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Re: Hayu not available from April 2020?

Hi Simon, That is correct, we will be removing this from our service. ^Chris 

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Tracecal
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Message 4 of 49
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Re: Hayu not available from April 2020?

I have just seen Hayu will no longer be available. Now have to pay to get it from 6th April. Looks like a way of making more money whilst everyone is self isolating. 

Gemzie
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Message 5 of 49
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Re: Hayu not available from April 2020?

Hey, is the whole app being removed or can we still use the app but pay the monthly Hayu fee?
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Rythe4515
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Message 6 of 49
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Re: Hayu not available from April 2020?

Yes and already I cannot access the channel, just routed to box sets when I try to view, not acceptable as it’s 10 days before they remove access.

Simon_Davo
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Message 7 of 49
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Re: Hayu not available from April 2020?

Why is that? It seems that Maxit TV is still going to cost us a premium, while the service is diminishing.

Can you explain? Very disappointed that we are going to have to pay an extra subscription....it's not all about profit, it's also about the service given to us customers.

 

Very disappointed indeed!!

DebiLang
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Message 8 of 49
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Re: Hayu not available from April 2020?

Yes it's not available on mine either.....really annoyed as there is another 8 days before the date we were given! The prices go up but the package goes down....not a happy customer 

daverossjnr
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Message 9 of 49
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Re: Hayu not available from April 2020?

Yes , you are removing it on April 6th , which , unless the change to British Summer Time has really gone wrong , is still over a week away. 

Kell_W
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Message 10 of 49
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Re: Hayu not available from April 2020?

I received an email from Hayu to inform that it will no longer be available on Virgin from the 6th April.....does this mean the app will be removed from the TiVo box? Or it will remain but we just have to pay??