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Aimee10
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Have I been disconnected? As requested

I eventually get through to someone by phone after 10 attempts... to end my contract... they then put me on hold for 50 minutes waiting for someone to officially disconnect!!!!!

never had appalling service before from yourselves

 

Haven’t received any confirmation of disconnection or end of agreement by email or message 

 

so has it ended?

 

 

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newapollo
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Re: Have I been disconnected? As requested

Hi Aimee10,

If you can still use the services then it hasn't ended.

When you call to cancel you have to give 30 days notice so everything will continue as normal  until the notice period has ended.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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