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Dennis83
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Green screen tv

Hi, my TV box has a green screen saying it has an error and will take 3 hours to restart. It’s now been like that for 12 hours and still not working. Checked wires don restarted, still nothing. Customer services closed. Please help?! 

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DerrickVMTech
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Re: Green screen tv

Good Evening Dennis

Sorry to hear about this issue

If you have green screen then I'm afraid you will need a new box sending out 

I hope you managed to get in touch with someone by now if not you will need to contact our faults team

150 from a virgin landline or mobile or 03454541111 and select the option for faults 

Hope this helps

Regards

Derrick


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