a month ago
I am having issues with flashing in my TV picture. Its as though someone is using flash photography. There is a thumping sound through the speakers intermittently too.
3 weeks ago
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues with the picture,
Is the problem just through the Virgin box? Can you confirm how the picture is through another source such as a DVD player?
Hi Alex. Yes, I can confirm that it is only through the Virging box that I have the problem.
Everything else is working fine.
2 weeks ago
Very sorry for the delay in getting back in touch.
I can see our team tried to call you about this today, have you been able to get in touch with them?
If not then they will attempt to call again, or we can have a closer look from here.
Let us know how things are going.