I am having problems with my remote for one of my Tivo boxes.
I have tried all the fault finders on the main page without luck. The problem seems to be intermittent & only with certain buttons so it looks like I will need a replacement & I can't see a way to order one on the main site or via my account page.
I will send you a private message and see how we may be able to help.
If I've helped in any way, please give me Kudos and mark my response as a helpful answer! I'm part of the Service & Install team at Virgin Media South Coast. You can also save £50 off your bill by recommending someone to Virgin Media. To find out more PM me.