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McClifton72
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External junction box cover

The cover on our junction box has blown away in the wind and now the box is exposed to the elements. I asked the Virgin adviser to organise a replacement but the issue remains unresolved. How can I get a replacement.

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Hollie_B
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Re: External junction box cover

Hi there @McClifton72 

 

Thanks for your post. Apologies for the delay in response, we have been very busy and doing all we can to get to each customer ASAP. 

 

I'll pop you a private message now to take some details and get a visit booked to get it repaired. 

 

Thanks, 

 

 

Hollie - Forum Team


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McClifton72
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Re: External junction box cover

Hi I don't see a message about this?
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Hollie_B
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Re: External junction box cover

Hi there @McClifton72 

 

Apologies for the delay in response and to hear you've not had a message. I'll pop one through for you now. Please click the little purple envelope at the top right hand side of the page. 

 

Thank you, 

 

 

Hollie - Forum Team


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