The cover on our junction box has blown away in the wind and now the box is exposed to the elements. I asked the Virgin adviser to organise a replacement but the issue remains unresolved. How can I get a replacement.
Hi there @McClifton72
Thanks for your post. Apologies for the delay in response, we have been very busy and doing all we can to get to each customer ASAP.
I'll pop you a private message now to take some details and get a visit booked to get it repaired.
Hollie - Forum Team
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Apologies for the delay in response and to hear you've not had a message. I'll pop one through for you now. Please click the little purple envelope at the top right hand side of the page.