I have been experiencung picture breakup over the past few months. The bix at the front of the house was vandalised and i had to tape it back on because of the bad wether. Could this be the issue. And can the civer be replaced
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Thanks for posting on our community forums. We can certainly get the box replaced for you as this could possibly be causing the issue with your pixalating with your TV services.
Can we just clarify that is it the brown box that is placed on the front wall of your property that has been vandalised?
If this is correct please let us know and we can look at getting a technician to attend to fix and replace this for you.
Kind regards Jodi
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Yes it it the box outside on the wall
Thanks for confirming this iansc1971,
I will pop you over a private message so I can take some more details from you. Click on the purple envelope to accept the chat.
Technicians visit has been booked to get this sorted out for you.
If you need any further assistance in the meantime please come back to us through this channel.