Menu
Reply
fatmimi
  • 45
  • 0
  • 1
Tuning in
586 Views
Message 1 of 11
Flag for a moderator

Exclusives and Box Sets

Hi,

      On my V6 I used to go into On Demand > Box Sets > Channels > Virgin Media Exclusives

Now when I get into that menu under 'Channels' there is no Virgin Media Exclusives? Have they been removed?

Also another quick question Will & Grace is now on demand 8 series of it but its not there when I go into the Sky Comedy folder in On Demand > Box Sets> Channels > Sky Comedy 

I have to manually search for it.  Should it be in this folder? Are other titles missing from the folder? It would be easier if they were all listed in there I only found Will & Grace by chance. 

Thanks

 

 

japitts
  • 12.07K
  • 1.68K
  • 2.59K
Very Insightful Person
Very Insightful Person
575 Views
Message 2 of 11
Flag for a moderator

Re: Exclusives and Box Sets

It does look like someone at VM is tinkering with the folder & series ln them, I agree!

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Emma_C
  • 8.28K
  • 512
  • 559
Forum Team
Forum Team
465 Views
Message 3 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Hi Fatmimi, 

Sorry there's some issues with the content on our On Demand service. 

I also do apologise for the delay in getting back to you, we've been busier than usual. 

Are you still finding that this is the case at the moment? 

Emma_C - Forum Team
0 Kudos
fatmimi
  • 45
  • 0
  • 1
Tuning in
448 Views
Message 4 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Hi Emma yes it is still all the same Exclusives is missing and other content I mentioned only available if you search as its not in the channel folder. 

 

Thanks

0 Kudos
Melissa_F
  • 2.85K
  • 161
  • 230
Moderator
Moderator
426 Views
Message 5 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Hi, 

 

Thanks, I've had a check from here and I'm also not able to see that it's in those folders. 

 

I'll make the team aware of this and they can look to have this updated.

 

Thanks

 

Melissa

0 Kudos
fatmimi
  • 45
  • 0
  • 1
Tuning in
382 Views
Message 6 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Hi Melissa,

                    Any update on this as there's a lot of shows not shown which we are missing out on unless we search manually. 

Another example is PEN15 for Sky Comedy that's also not in the folder. 

Thanks

0 Kudos
fatmimi
  • 45
  • 0
  • 1
Tuning in
349 Views
Message 7 of 11
Flag for a moderator

Re: Exclusives and Box Sets

I have also found that Last Man Standing on Comedy Central series 8 is available on demand but that is also not listed in the Comedy Central folder.

There is probably a lot more missing and seems like nothing gets updated. 

0 Kudos
Ryan_N
  • 2.09K
  • 104
  • 188
Forum Team
Forum Team
245 Views
Message 8 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Thank you for that - if you could let me know the ones you have come across I can chase this as a collective unit rather than 1 at a time. I appreciate the support. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos
fatmimi
  • 45
  • 0
  • 1
Tuning in
223 Views
Message 9 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Hi Ryan

These are the only ones I have noticed in this thread. 

Thanks

0 Kudos
Ryan_N
  • 2.09K
  • 104
  • 188
Forum Team
Forum Team
215 Views
Message 10 of 11
Flag for a moderator

Re: Exclusives and Box Sets

Thank you 🙂 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos