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Error code 7400

Connected my old virgin box in my bedroom getting error code 7400 tried online help no joy and tried calling but couldn’t get through 

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Very Insightful Person
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Re: Error code 7400

Sorry, but activation issues can't be done online.

I can only suggest you persist with calling.

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Re: Error code 7400

Hi pricey37,

If the old virgin box is a second box then you'll need a multi room subscription to use it.

Also depending which box it is, it may have been decommisioned.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Error code 7400

Good point re the "old box" comment, I missed that.

VM's current TV boxes are the TiVo & V6 

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Re: Error code 7400

Ok thanks
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