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BobChesh
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Equipment Retuns

I have just down graded my STB's from 2 to 1.

I have not been given any information regarding the return of the now redundant STB, power supply and remote.

Can somebody advise me what I should do please?

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newapollo
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Re: Equipment Retuns

Have you double checked if your equipment needs returning or if it can be disposed off?  return-or-recycle-equipment/returns 

If it does need returning and you haven't received the returns pack then just  complete the form <<< Here >>> 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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BobChesh
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Re: Equipment Retuns

Great!

Unfortunately the first link (to check if I need to return the equipment) tells me how to return equipment, waiting for a prepaid package etc etc.

So, how do I know if I need to return the equipment?

 

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japitts
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Re: Equipment Retuns

Have you looked at https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment ?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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BobChesh
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Re: Equipment Retuns

japitts,

 

Thanks very much for the link. It is exactly what I wanted. I suppose I could have done an internet search myself but I guess I was too lazy.

 

Cheers

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