Virgin Media Community

[iggydips]

Hi. I am here on behalf of my 83 year old mother. She is having her property rendered soon and needs her  superhub moving to another room as the current cable from outside is too high up her wall. I have not been able to find any easy way to make a booking for her as 150 has no 'press ? to speak to a representative' to sort this out for her. Where do I have to go to sort this out please.

[japitts]

Others may have differing opinions or experiences, but personally, you choose the most appropriate menu options or the one that you think will get the right result.

I would think the options for adding & removing services are likely to be the best ones.

Expect to be liable for a £99 non-fault callout charge, though.

[iggydips]

Hi. Thanks for the reply. I will give that a try. I was aware of the £99 charge.👍