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Gemcuff
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Dvr error message

DVR message has come up on my screen. No one at the call centres so how am I meant to solve this issue. Really not the time for the box not to be working with two children at home 

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Alex_D1
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Re: Dvr error message

you will need a new box sending out. text your name and issue to  07533051809 and they will sort it for you


Here to help! I'm a technician helping out whilst working from home. Find out more


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Nicholas_k
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Re: Dvr error message

Hi,if you use web chat on our website they will arrange to post you out a new set top box,I hope this helps.


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Gemcuff
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Re: Dvr error message

I can't find the web chat option 🤷‍♀️

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Retro-Tech
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Helpful Answer

Re: Dvr error message

Just checking your account now...


Here to help! I'm a technician helping out whilst working from home. Find out more