For financial reason I desperately want to downgrade my tv package to basic and remove BT sport. However, there is no option to do this on line other than calling Virgin directly which is a very impossible option right now. The only option available is for upgrades which to me is a deliberate discrimination against those who wish to trim their options for financial reason.
I can’t get my head around the giving of Sky sports subscribers the option to pause sport channels and not BT sport.
I have been trying to get hold of someone via the phone for days now without any joy. Can someone from Virgin contact me urgently, please.