How do I downgrade my TV package as we are not watching it - we watch Netflix and Now TV.
You need to speak to a VM agent as changing packages is not something the forum staff here can deal with.
Call VM, or if you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response, but it may take a day or two at present. This is a text only service, it does not support voice calls. https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...
______________________ScottMy setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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