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lmackie
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Distorted pictures

Most of the channels have a distorted picture.  I have reset the TiVo box a number of times and it makes no difference.

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japitts
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Re: Distorted pictures

If you've rebooted your box once and am still seeing picture breakup, this is often indicative of a fault somewhere causing poor incoming signal.

I would recommend you report this to VM by calling 150 (or 0345 4541111) and follow the options for "I have a fault with my TV service".

If, in the meantime, you can identify any specific channels (HD? SD?) that are particularly affected, that can sometimes help.

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Zoie_P
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Re: Distorted pictures

Hi Imackie, 

Welcome to forums and thank you for your post, have you been able to book an engineer or speak to our team regarding this issue?
Thanks,

Zoie

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lmackie
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Re: Distorted pictures

Yes thanks, needed TIVO box updated.

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