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BLucy
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Distorted picture

Hi all seen this a lot. My TV on most channels is constantly distorted, I have rebooted got Virgin to reboot, changed leads. Same issue. Anyone got a fix. I have tried to call but get stuck in a loop on getting it rebooted, or reboot myself. Thanks

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japitts
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Re: Distorted picture

If, by distortion, you mean picture pixellation, then you have a signal fault and this will need either a box replacement or engineer visit.

If you've reboot your box once and the symptoms persist, that's enough evidence that any further reboots (either by yourself or C/S) are just kicking the can down the road.

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