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Murray_a
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Distorted TV picture and Technical Error on test

I have been experiencing distorted/pixelated picture and sound whilst watching live TV for the past few days. 

I have restarted my Tivo box several times, checked all connections and tried a different HDMI cable. This did not fix my error. 

I tried the online test. This started okay, but threw a Technical Error at 33% complete.

I tried to call, but gave up after 25 minutes on hold.

The only channels that seem to be unaffected are SKY Arts and SKY Sports Mix. Is this a sign....? 

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Gareth_L
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Re: Distorted TV picture and Technical Error on test

Hello Murray_a

Thanks for your post 

I hope it's not a sign 

I'm glad that you have tried numerous tests to get this fixed 

So I can get this looked at 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

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Gareth_L
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Re: Distorted TV picture and Technical Error on test

Hello Murray_a

Thanks for replying,

I'm glad the new equipment you  received has fixed the issue.

I am also secretly glad it wasn't a sign either 

Gareth_L

 

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