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Distored picture and sound

My TV was working fine then this morning it went off and the picture and sound is distorted. I have reset the box and the Internet and still it is not working. Please help! 

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Re: Distored picture and sound

Is this on broadcast TV channels, On-Demand/apps, or both?

Check for local area faults first - 0800 5610061

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Re: Distored picture and sound

Broadcast TV 

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Re: Distored picture and sound

In which case...

Check for local area faults first - 0800 5610061

If unresolved and there's no reported faults, then call to report it. 150 (VM landline) or 0345 4541111 (any other phone)

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