Thank you for the update Eatonpj55 and apologies for the lack of update on this.
From the photo provided previously this isn't a junction box but is an omnibox that is connected to someones services. If you're the account holder for this, we can book an engineer for you through private message.
It would need to be booked in connection to an account as, if previously it was raised to our junction box repair team they wouldn't be able to access this to fix it without the account holders permission.
Let us know if you're the account holder for this or if you're able to contact the account holder for this they should contact the team to book this appointment with us.
If you do find out who owns the services which the Omnibox is connecting, please direct them to book an appointment with us on their account so that we can repair this and any wires that may need replacing due to weather conditions. ^Em