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Credit limit

Hi just new to virgin and in the app it says credit limit £180 and I’ve used £34 what is this as I’ve not paid for anything extra? 
thanks in advance 

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Forum Team (Retired)
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Re: Credit limit

 

Hi, the credit limit is how much you can spend before your services are stopped or capped. If you reach this amount you won't be able to order on demand content until this is cleared. So being on £34 is well below the threshold 

£34 will be your monthly charges. If it's your 1st bill then this may include a full month and a partial month together 


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Very Insightful Person
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Re: Credit limit

... and, to be very clear, you have no credit with Virgin Media.

Each bill must be paid when it is required.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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