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Joanne12
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Contacting virgin

I'm struggling to pay my bill and really need to speak to someone about it. Can anyone tell me how to do this please. Every time I try to phone I just get a machine

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DJ_Shadow1966
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Re: Contacting virgin

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Anonymous
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Re: Contacting virgin

you need to keep trying to call. Wait times are long right now. Best to call early morning
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