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Lindy28
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Complete pixelation on 511 513 514 cannot watch

Cannot watch sports channels 

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japitts
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Re: Complete pixelation on 511 513 514 cannot watch

Have you restarted your box - that's always the first thing to try, to eliminate a software gremlin? Assuming you've tried that and it's not resolved anything...

Pixellation and picture breakup is indicative of a fault somewhere that's causing poor TV signal. The remedy is therefore to resolve that fault, which usually only VM fixing said fault will do. Calling to report your poor picture is therefore the best course of action.

In the meantime, and by means of potentially narrowing down the issue, can you check some of the following channels (package dependent) as they are broadcast on the same frequencies as the 511 & 513 - if they're also affected, it would lend strong weight to a signal issue.

Quest Red, BBC2 (SD), God Channel, Crime&Inv+1, BBC Alba, Clubland (and a few others, but you get the idea)

 

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