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Goaldavies
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Christmas24

Hi, 

christmas 24 tv channel is not showing today. Do you know why? Thanks

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newapollo
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Re: Christmas24

Hi Goaldavies,

It's working on my V6, also the plus 1 channel. 

Do you also have problems with the following channels which are on the same mux as Christmas24? 

BBC2 SD, Quest Red, E!, SYFI SD, BBC ALBA, BBC ONE AD, BBC TWO AD, BBC red button.

If so check your cabling as there may be a signal issue.

It's also worth looking at Check service status at the top of the page. You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

If there are no local issues and the above channels are also affected then you should contact the TV Faults team.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Goaldavies
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Re: Christmas24

Great, thanks. Will try those options

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