Requested a second box expressly so my son can watch Sky Sports channels in his room. We are signed up to full sports package and can view these on our main box however these channels are missing from the additional box that has been set up in my son's room.
On the box where the channels are missing, follow Home > Help & Settings > Help > TV Care, and there is an option for "I'm missing some channels". Click this, wait perhaps 15minutes and see if that restores the missing channels.
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Hi. Tried but didn't work. Also clicked on the channels in question (511, 512, 513, 514, 515, 516, 517 and 518), says that I need to subscribe, I pressed the subscribe button and it says that I'm already subscribed but still won't show the channel.