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cat66
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Catch Up

Hi

My catch up both on my app and main TV aren't providing the latest programmes that are being advertised as on catch up. I'm sure I used to have access, what's happened?

 

Thanks

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japitts
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Message 2 of 12
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Re: Catch Up

If you find a program in your "backwards" EPG that has the "C" catch-up logo, clikc on it, what do you get? Hopefully "Watch from CatchUp"?

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cat66
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Message 3 of 12
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Re: Catch Up

Hi,

Apologies but what does EPG mean?

Thanks

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japitts
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Message 4 of 12
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Re: Catch Up

It stands for "Electronic Program Guide" and means the TV guide you get by pressing "guide" on your Virgin remote.

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cat66
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Message 5 of 12
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Re: Catch Up

Of course thanks.....  Thing is if I go into the catch up section and put in the programme I want to watch it doesn't give me that option when I know it's been on the night before....? 

I'll keep trying I guess.

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japitts
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Message 6 of 12
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Re: Catch Up

Load up your EPG and scroll back in time, to find the program you want to watch.

Is there a "C" logo on it? If yes, press "OK" on your remote, you should see an option "Watch from CatchUp".

Does this work?

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cat66
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Message 7 of 12
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Re: Catch Up

Hi there,

Thanks went back in time, found the programme but there is no C so I guess it's no longer on catch up, but I'm sure when the new series started to air, it was advertised by as being on catch up...

Never mind, I've learnt a bit about my EPG.

 

Thank you

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cat66
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Message 8 of 12
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Re: Catch Up

Hi again,

Just seen advert showing 'catch up' available on the programme I want to watch. But no 'c' next to programme on EPG when I scroll back.

Really confused....

 

Thanks

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japitts
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Message 9 of 12
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Re: Catch Up

Sometimes TV adverts say this with a bit of small print to the effect of "services differ depending on your provider".

That said, what program was it and on what channel? Specifics can help.

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cat66
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Message 10 of 12
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Re: Catch Up

It's the TLC channel.....the new series of Say Yes to the Dress Atlanta....I think it's channel 167..... Fridays at 9pm....I think.

It's been on about a month now,

...

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