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murday1983
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Cant watch tv

What the hell is going on, i cant watch one tv channel witthout it bloody jumping, glitching.

What thw hell am i paying for. Been doing it now for 2hrs.

Some one need get the dam thing sorted.

Anyone else got issues. Im using v6 tivo and in the bolton, manchester area.

I tried ringing at 7.50pm only yo be told offices shut but when test where run it said i need to speak to someone but its so dam hard get hold of VM its pathetic.

Anyone know how fix, done the on/off, checked cables tight, changed cables.

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japitts
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Re: Cant watch tv

Use 0800 5610061 to check for known area faults. If nothing's reported, then you'll need to call VM Faults to report it, assuming you've restarted your box once.

I've just tried it myself to help another poster, and got put into the faults queue on the first time of trying, so they are open - but this was around the 9pm mark so the queues may have now closed.

They reopen at 8am if the fault isn't rectified by then.

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murday1983
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Re: Stuttering audio on live broadcasts

@Emma_C

Dont suppose you able to help me are you.

Having the same problems from about 8ish on 4th jan. Time now is 11.05pm and still not able to watch any channel.

I have a thread if youd like to post directly on that. Really unhappy. 

https://community.virginmedia.com/t5/Virgin-TV/Cant-watch-tv/m-p/4553454#M201122

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japitts
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Re: Stuttering audio on live broadcasts

murday - is anything reported on the status line I mentioned previously?

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