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Cannot watch SkySports through the SkySports app

I have a SkySports subscription through my virgin package.  When I try to login to watch live sport through the app, I’m not able to do so.  I enter my details and it just returns me to the login page.

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Re: Cannot watch SkySports through the SkySports app

When you first load the app and get the login page, please make sure you're not putting your details into the top-box, this is for Sky-TV customers.

There's two boxes below it, left for VM-UK and right for VM-Ireland. You need to be using the Virgin Media UK login box.

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Re: Cannot watch SkySports through the SkySports app

Thanks, yep definitely selecting the correct option (VMUK). Have tried deleting the app and starting again etc too but no luck so far....

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Re: Cannot watch SkySports through the SkySports app

Are your login credentials definitely correct? Can you use them on the other TV apps - Control and/or Go?

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Re: Cannot watch SkySports through the SkySports app

Yep, just double checked and all working

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