Does anyone know how to cancel their TV service without waiting for up to an hour on the telephone and as there seems to be no way of emailing them either? I don't have any other Virgin service by the way.
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You could try the text messaging service.
Just send a text with a description of cancellation to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues
Or write to them to as per the terms and conditions. If writing send it by registered post.
Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;
If you are still in contract there may be some early cancellation fees
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