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Nowherefast
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Cancelling Sky Movies introductory offer

Hi, been on the phone for nearly an hour just to cancel the 3 months free Sky Movies package. Is there any other way to do this without having to waste time! ? 

Thanks. 

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SCA1972
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Re: Cancelling Sky Movies introductory offer

Calling at 8am on weekdays seems to be best, based on the evidence on this forum.

If you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response. This is a text only service, it does not support voice calls.  
https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

The forum staff here would not be able to cancel this for you, as you need to clear account security, so speaking to an agent is AFAIK the only option.

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Scott

My setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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