No answer on the phone, no option on My Virgin Media, no webchat available.
Please can I cancel BT Sports on my package? Anyone?
Go to Answer
I'm afraid they can't make package changes or perform cancellations on the forum.
You could try the text messaging service.
Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.
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