Virgin Media Community

[Lee_marston]

Want to cancel or freeze sports till all back on? Pointless paying for services dont use

[Mightyreds16]

https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us

[hushda24]

Many thanks mightyreds. That has sorted it with your helpful link. 

[MB558]

I am Virgin customer that subscribes to all of the sports/ movie channels as part of my package. While this is nice gesture by Virgin, I know when I have previously enquired how much it would cost without either sports or movies, I have been told it will cost more because of the discount I receive for the whole package. If I cancel sports now, will I lose my discount and pay more?

[Graham_A]

If you cancel then that may well be the case.  If you follow the option in the link provided in message 2 and pause the sports channels you will get a discount added to your account until live sport returns.  No contract terms will change.

[MB558]

Ok thanks Graham. I agree that this should be the case but I just thought I'd throw it out there. I'll take the advice and give it a go.