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CathJ
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Can’t watch TV programme on Catch Up for days

I am really starting to get frustrated that a programme that was on yesterday or the day before, can not be watched on catch up (ITV Hub) for nearly 4 days after, or until there is another showing of the episode. Therefore not actually ‘Catch up’. If I log into ITV Hub on my phone I can get the programme, but for example, a programme shown yesterday ‘John Bishop with the Beluga Whales ep2’, that I wanted to watch tonight, as I’ve just finished ep1, I can’t watch until Friday, when the episode is repeated, however if I had recorded it I could have watch it now. This isn’t the first time it’s happened does anyone know why? 

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jb66
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Re: Can’t watch TV programme on Catch Up for days

Do you live in Scotland? 

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japitts
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Re: Can’t watch TV programme on Catch Up for days

Also if you click "OK" on the program in the reverse EPG, does it show "Goto Catchup" or "Watch from CatchUp"?

You've also kinda given yourself one of the possible solutions - "if I had recorded it"... is there any reason you don't want to record programmes?

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CathJ
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Re: Can’t watch TV programme on Catch Up for days

Hi, no I don’t, South West. 

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CathJ
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Re: Can’t watch TV programme on Catch Up for days

No it says ‘set reminder for next episode’. I appreciate I can record it, but surely it’s not catch up if I have to wait for it to be shown again... 

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japitts
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Re: Can’t watch TV programme on Catch Up for days

What keypresses on the remote are you using to get that?

I'm talking about going into the TV Guide, using the left-arrows to go back in time, finding the program you want to watch, and pressing "OK". One of the options should either be "Goto catchup" or "watch from catchup". If you're seeing anything like "reminder", you're looking at future programmes.

And if you are able to record programmes, it's always simpler 😉

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Danh86
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Re: Can’t watch TV programme on Catch Up for days

I'm having the same issue so frustrated!

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japitts
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Re: Can’t watch TV programme on Catch Up for days

@Danh86 

Is your problem with the same programme? Or a more general VOD issue?

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Danh86
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Re: Can’t watch TV programme on Catch Up for days

Same program

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newapollo
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Re: Can’t watch TV programme on Catch Up for days

Hi CathJ,

Both episodes are now showing in the ITV Hub app. I've also just accessed  episode 2 via the Search & Discover from the VM main menu option and it played. 

However it's not showing under On Demand or Catch Up

Dave

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