Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Joining in
102 Views
Message 1 of 3
Flag for a moderator

Can Virgin contact me to move my cables

Please can virgin contact me to arrange an engineer to come and move the cable to where the TV is. The current one is bodged with m cables hanging out the wall as the box won’t cover it. Thanks 

0 Kudos
Reply
Highlighted
  • 17.52K
  • 1.84K
  • 3.06K
Very Insightful Person
Very Insightful Person
85 Views
Message 2 of 3
Flag for a moderator

Re: Can Virgin contact me to move my cables

VM staff can take up to a week to respond on here. Far quicker to call in (08.00 is the best time) or text them.

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Highlighted
  • 31.46K
  • 1.64K
  • 5.5K
Very Insightful Person
Very Insightful Person
83 Views
Message 3 of 3
Flag for a moderator

Re: Can Virgin contact me to move my cables

unless this is a new install it will cost £99 for a non fault callout

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply