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Call centre

Just a random question but do Virgin actually have anyone to answer the phones????? Sick of ringing 150 to talk to someone I’ve been on hold for 58mins this time the longest was 1hr 36mins.... 

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Re: Call centre

Call early am if you can they open at 8am you may stand a better chance of getting through.

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Re: Call centre

Tried that and still on hold for an hour then the phone goes dead!!!...

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Re: Call centre

Hi read this on this forum all the time, I had to to call this week and no trouble at 9am & got through almost immediately.Regards Micky
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