I am afraid that there is no email address for the support team, please post a picture of where the cover is, as these need to be left clear for maintenance, you can request that VM move these but could cost thousands, as they would need a wayleave from council to dig up path and then the mooving and new cabling etc. These are placed in accordance of the local council in what is classed as the pubic service area.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks