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Sdcakt6
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Buffering

I have broadband which is hard wired to the tv, but it is constantly buffering, I have rebooted it etc with no change, no game players use the Internet just an iPad on face book. How can I stop this.

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Steven_L
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Re: Buffering

Hey and welcome to the community @Sdcakt6.

 

Sorry for the late reply, I have been able to locate your account and cannot see anything that would be causing this issue.

 

Are you having problems with the TV or Internet or even both?

 

Regards

Steven_L

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Sdcakt6
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Re: Buffering

The buffering is on the tv, it’s happening all day and very often

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japitts
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Re: Buffering

I've moved your post to the TV section to help more here.

Firstly, which TV box do you have - check here if you're not sure.

Your live TV channels don't use the internet so shouldn't have any need to buffer. OnDemand & streaming services do use the internet.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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