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dacap
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Bt sport extra

Why is bt sport extra not working on red button when it is on for bt subscribers?

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Re: Bt sport extra

Hi dacap,

 

Thank you for reaching out to us in our community, I am sorry that you don't have access to BT sports extra, this isn't something we have, we are always looking at ways to improve our service, I will get this fed back.

 

Kind regards

 

Paul.

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Re: Bt sport extra


@Paul_DN wrote:

Hi dacap,

 

Thank you for reaching out to us in our community, I am sorry that you don't have access to BT sports extra, this isn't something we have, we are always looking at ways to improve our service, I will get this fed back.

 

Kind regards

 

Paul.


 

BT SPORT EXTRA is available. My query was why is it only available part of the time. On Thursday and Friday morning the extra service was working for BT subscribers for 3 hours before it came on the Virgin red button.

Regards Alec.

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Re: Bt sport extra

Hi dacap, 

 

We've tried to re- create this in the office and have had no luck.

 

Leave this with us while we get it investigated.

 

Alex_Rm

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