forumarchive,nothingtosee,
Menu
Reply
dacap
  • 4
  • 0
  • 0
Joining in
3,898 Views
Message 1 of 9
Flag for a moderator

Bt sport extra

Why is bt sport extra not working on red button when it is on for bt subscribers?

0 Kudos
Paul_DN
  • 5.28K
  • 310
  • 553
Forum Team
Forum Team
3,823 Views
Message 2 of 9
Flag for a moderator

Re: Bt sport extra

Hi dacap,

 

Thank you for reaching out to us in our community, I am sorry that you don't have access to BT sports extra, this isn't something we have, we are always looking at ways to improve our service, I will get this fed back.

 

Kind regards

 

Paul.

0 Kudos
dacap
  • 4
  • 0
  • 0
Joining in
3,815 Views
Message 3 of 9
Flag for a moderator

Re: Bt sport extra


@Paul_DN wrote:

Hi dacap,

 

Thank you for reaching out to us in our community, I am sorry that you don't have access to BT sports extra, this isn't something we have, we are always looking at ways to improve our service, I will get this fed back.

 

Kind regards

 

Paul.


 

BT SPORT EXTRA is available. My query was why is it only available part of the time. On Thursday and Friday morning the extra service was working for BT subscribers for 3 hours before it came on the Virgin red button.

Regards Alec.

0 Kudos
Alex_RM
  • 4K
  • 229
  • 304
Forum Team
Forum Team
3,789 Views
Message 4 of 9
Flag for a moderator

Re: Bt sport extra

Hi dacap, 

 

We've tried to re- create this in the office and have had no luck.

 

Leave this with us while we get it investigated.

 

Alex_Rm

0 Kudos
kreid4
  • 166
  • 6
  • 44
Superfast
3,473 Views
Message 5 of 9
Flag for a moderator

Re: Bt sport extra

Why is BT sport extra not in HD?

 

having to watch football with the annoying false crowd noise.   
only choice for real stadium sound is in SD.  

0 Kudos
Roger_Gooner
  • 6.4K
  • 468
  • 1.11K
Hero
3,449 Views
Message 6 of 9
Flag for a moderator

Re: Bt sport extra

That's a question to put to BT Sport. My preference would have been to have the fake crowd noise on BT Sport Extra and the real stuff on the HD channels.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
nodrogd
  • 16.18K
  • 1.88K
  • 3.82K
Very Insightful Person
Very Insightful Person
3,421 Views
Message 7 of 9
Flag for a moderator

Re: Bt sport extra


@kreid4 wrote:

Why is BT sport extra not in HD? 


BTs channels are line fed to Virgin directly by BT. If they wanted us to have Sport Extra in HD they would provide it.

The usual case of a provider that owns channels giving preference to their own customers.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

kreid4
  • 166
  • 6
  • 44
Superfast
3,399 Views
Message 8 of 9
Flag for a moderator

Re: Bt sport extra

Thank you for the replies.   
I guess the champions league is going to be the same. Very annoying.  

 

0 Kudos
newapollo
  • 4.78K
  • 777
  • 1.1K
Superstar
3,392 Views
Message 9 of 9
Flag for a moderator

Re: Bt sport extra

Hi kreid4,

In the past the Champions League games have all been avaiable on Virgin, they have been showing on 3 or 4 BT channels, and the red button has worked on them as well, so fingers crossed it will still function like that when the Champions League returns. The next round resumes on August 7th and 8th.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos