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Broken tv box

Box is making high pitched repetitive noises and displaying the red light on the dash screen is fixed on the welcome page and has been for 4 days with a toddler and no tv have tried calling constantly to no avail.

What can I do as am paying alot for something we cant use whilst unable to leave house.

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Re: Broken tv box

Hi Lloyd, 

It sounds like your box may have "given up the ghost". 

In order to raise the issue with the team, can I suggest you text the team on 07533051809. 

I hope this helps 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Broken tv box

What am I sending a message saying? Is this a person or an automated service? 

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