How do I report my box is broken and needs replacing?
Call TV Faults. 150 from a VM landline, or 0345 4541111 from any other phone.
Follow the menu options for "I have a fault with my TV services"
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks