Menu
Reply
Hoopdub
  • 6
  • 0
  • 0
Joining in
106 Views
Message 1 of 2
Flag for a moderator

Broadban only downgrade

Hiya, i need to either downgrade my current tv/phone/broadband package or cancel it completely. 

I have just found out im loosing my job at the end of furlough and wont be able to afford what i currently have.

Is it possible to switch to broadband only?

Thanks

0 Kudos
DJ_Shadow1966
  • 6.86K
  • 1.31K
  • 1.9K
Very Insightful Person
Very Insightful Person
103 Views
Message 2 of 2
Flag for a moderator

Re: Broadban only downgrade

Hello

If you are looking to downgrade I am afraid that is cannot be dealt with on the forum, there are too options -

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you. You can also call in on 150 or 0345 454 1111 best times to call are first thing in the morning, use the option "Thinking of leaving", but again wait times my be long.

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos