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thfcbruce
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Brief sound loss on Sky Sports

When I'm watching the football on Sky Sports, the sound cuts out for about a second. This can happen every 10, 20 or 30 seconds. It never happens on any other channel, but always on Sky Sports Premier League.

It does not happen when watching this channel on an iPad, only via the Tivo.

Anyone have any ideas what could be causing it and how to resolve it? Thanks.

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Katie_WT
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Re: Brief sound loss on Sky Sports

Hello there @thfcbruce

 

Thanks for popping along to our Community last week - sorry that you're having some sound issues on a particular channel. Does this only happen when watching the football during a live match? Or does it also happen when watching other shows on that channel? 

 

Does it happen during the breaks or just when the action is showing? 

 

Usually the same event is being shown over on Sky Sports Main Event (just with different crowd noises!) - does the same thing happen there? 

 

Pop back with any updates and if it happens again

 

Cheers

 

Katie - Forum Team


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thfcbruce
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Re: Brief sound loss on Sky Sports

Hi,

It was happening on both channels, and at half time when the action was being discussed in the studio.

However, since I first wrote this, we think the same thing seems to be happening on other non-sports channels, like one of the documentary channels, can't remember which one.

It never happens on recordings, although I have never recorded live games.

Thanks.

Bruce

 

 

 

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Emily_G
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Re: Brief sound loss on Sky Sports

Thanks for the information Bruce.

 

Can you please try to reboot the Tivo box and check all the cables are secure between your box and your TV? It may also help to try an alternative HDMI cable.

 

Thanks, Emily.

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thfcbruce
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Re: Brief sound loss on Sky Sports

Yes, done that. However, I have made an audio change on my TV and I am hoping that has fixed it. I will continue to monitor it. Thanks.

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Emily_G
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Re: Brief sound loss on Sky Sports

No problem keep us updated if needed.

 

Thanks, Emily.

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