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Blocking Apps

I’m trying to block access to the amazon prime app on my V6.  I follow the steps as instructed, yet when I access the Lock Apps & Games section, the only app showing in there is hayu.  Why am I not seeing a full list of apps that I should be able to block? 

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Re: Blocking Apps

Hi Slgiles,

 

Welcome to the community forums and thank you very much for your post. We are sorry to hear you have experienced this issue when blocking the Amazon Prime app through the V6 box. Are you able to detail whether this has changed since your post as there can sometimes be a delay when it comes to apps appearing on the blocked/locked content page?

 

Please keep us posted.

 

Many thanks,

 

Louis

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Re: Blocking Apps

Hi Louis,

I have 2 v6 boxes and, unfortunately,  it’s still the same on both.  I go into:

>Help & Settings
>Parental Controls
>Lock Apps & Games

the only item in there is Hayu

 

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Re: Blocking Apps

Thanks for the reply Slgiles,

I'm afraid it isn't possible to block the Amazon Prime app. 


There is the option to lock The Amazon Prime channel (205) 

This can be done through:

 

>Help & Settings
>Parental Controls
>Lock channels. 


Kind regards,

Dean C

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Re: Blocking Apps

Thanks for clarifying that Dean.  I’ll do that.  
however, it doesn’t resolve why I can’t see any options in the block apps and games section? 

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Re: Blocking Apps

You would only be able to see the apps that have the functionality to be blocked block, so whilst the channel is blocked the app won't be. 

Emma_C - Forum Team
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