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Bawbag66
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Black screen

Hi

i recently got virgin media

every know and then the screen goes black

i also loose sound anyone else had this

problem

thanks

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newapollo
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Re: Black screen

Hi Bawbag66,

Does this just happen on live TV, Catch Up, Apps or all of them?

Does it display an error message when this happens?

Have you tried a different HDMI cable or port on your TV?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Bawbag66
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Re: Black screen

Hi 

yes only on live tv. 
it is now loosing volume when it goes black

thanks

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