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vwgpmk2
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Black Friday Bundle

Received a leaflet for black Friday offer £48 for the full house 200 bundle.

Phoned VM to confirm details only to be told it was for new customers only, despite the leaflet saying add TV and phone to me EXISTING broadband. 

Asked to confirm price to be told it was £55.00 and that was for the basic package. They couldn't do it for £48 despite printing a leaflet with it on. 

Does anyone at VM know what they are talking about? Why advertise at that price? 

If I could find a better bb provider I would have left years ago. 

 

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Forum Team
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Re: Black Friday Bundle

Hi vwgpmk2, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

Apologies to hear about this. Usually the leaflet will hold details on how to get the deal. Sometimes when calling, the teams are not able to do flash offers and so they assume they are for new customers. 

If you get any new advertisements, make sure you follow the guidance if you want the deal. 

Thanks,

Kath_F
Forum Team

Wishing you a very Merry Christmas and a Happy New Year!

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