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Cml8888888
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Bills rising!

on ‎23-03-2020 08:30

Hi, my contract is ending on the 1st of April. I have tried numerous time to ring to amend my package because its too high. I cant get in touch with anyone and I can't afford it at full price!

Does anyone have a different way of getting in touch with Virgin?

Kind regards

Cheryl 

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Ernie_C
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Re: Bills rising!

on ‎23-03-2020 12:58

No, as you might expect, lines are very busy and you will just have to persevere until Virgin Media manage to put in place a different approach. Of course, any additional approach still requires staffing with the same limited resource.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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