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JNM57
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Bigger bundle sports Maxit TV

I have the above package which is adverised as 'All Sky Sports channels and BT Sport in 4k.'             I only have SD on most of the Sky Sports channels. Apparently I need to pay an extra £7 a month to upgrade to HD. Why wasn't I told that the Sky Sports channels are in SD by the agent when I bought this package please? I've looked at a different Virgin TV forum and see that there are other customers who have the same issue with Virgin media and feel that they have been mis-sold this package.I have spoken to Virgin media customer services and was told it was my fault for not asking and that the advert isn't misleading. This is hardly fair. Your feedback please? Thank you.

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