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Being charged for free sports?

Hello I've currently got free sky sports for 3 months which ends on 14th april 2020, I've just received my bill and I've been charged for sports? I cant get through to customer services now I'm worrying my services will get disconnected when I cant pay my bill please help my contract is £38pm and this months bill is nearly £70

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Re: Being charged for free sports?

Hi,

You can pause subscriptions due to covid-19 here

http://www.virginmedia.com/pauseskysports

to check billing you could try the text option...

If you have still been unable to get through on the phones or Live Chat on the Web site then you can send texts to this number 07533 051809 with details of the issue. Might taken a while for a response but might be quicker than the other options

Retro-Tech

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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