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Tanna
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Bedroom TV NO PICTURE

I have Tv in bedroom but doesn't get any picture. There is a box which I think works with broadband. 

Does anybody have Virgin Engineers or contact number so I can call to sort out.

Thank  you.

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Ernie_C
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Re: Bedroom TV NO PICTURE

From another thread on the forum, you say you only have broadband and phone from Virgin Media, no TV service.

Any problem with your TV is, therefore, not a Virgin Media issue.

If you explain in a bit more detail how your TV gets its signal, other forum members may be able to help you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Tanna
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Re: Bedroom TV NO PICTURE

We have broadband & telephone. Cable comes in the house. There is a  cable to router and another cable goes to a bedroom in a box DGX960/KK08 which is linked by HDMI lead to TV.

it was working fine when Virgin engineer installed it but now I don't get any picture/channel on TV.

I am sorry, I am not much technical minded.

Please help.

Thank you.

 

 

 

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Corey_C
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Re: Bedroom TV NO PICTURE

Hi Tanna,

 

Thanks for your post and for reaching out to the community forums. Sorry to hear that you have been having TV issues. It's looks like you have been in touch with us since your post, can you confirm if everything is now OK with your TV service on your end? 

 

Cheers,

Corey C

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